Hi guys.
I dunno if this one was answered before, but I need your insights on this situation.
We are doing UAT in our quality system and users were attempting to print to their respective output devices in the server. But the message is always "output device unavailable". When sending the spool job to LOCAL, it succeeds.
What are the areas I need to check on this one? Anything in SPAD I can do or need to coordinate with Basis regarding the status of these printers? I don't have access to the servers, just in SAP.
I checked in SPAD and if I were to query the printer status (Shift+F6), it says "Printer Status is not available. Printer host/IP"
The actual production config works fine, but users wanted assurance that they can print in QA the same way as in Prod.
Thanks for your time.
Rey